Confirmed orders are final.
Because each order is confirmed manually after direct Instagram conversation, Thread Theory Home does not offer refunds, returns, or exchanges once an order has been confirmed.
No refunds
We do not offer refunds on confirmed orders.
No exchanges
We do not offer exchanges after an order has been confirmed.
Please review before confirming
Customers should carefully review product choice, size, color, shipping details, and any notes before giving final confirmation in DM.
If there is an order issue
If you believe there is a serious issue with the order, contact us directly through Instagram as soon as possible so we can review the case.